How can we help?
Common questions
Where can I track my order?
Open My Orders, choose the order and open its delivery tracking. The timeline reflects updates recorded by the assigned courier.
When should I confirm receipt?
Confirm only after you physically receive and inspect the package. Confirmation releases eligible seller and courier earnings.
Can I change courier?
Where multiple couriers serve your address, you can compare available options before adding the item to your cart or from the cart itself. Seller-funded free delivery may apply only to the seller’s selected courier.
Is VAT added at checkout?
No. Seller product prices are treated as inclusive of applicable taxes. AMAKET does not add its configured VAT rate to the product price at checkout.
How do I report a problem?
Use Contact Us and include your order reference, a clear description, and any relevant evidence. Do not send passwords, OTPs or complete card details.
